HelpDesk

How can we help you?

Getting Started

Log-in credentials

When you signed up on controltask.eu you have received the log-in credentials per email. The email you used to sign up with will be your username, and custom configured password is inside the email you received.

After login

Now you can login clicking on the rounded button in the right top corner and entering your new life as an organized business / individual.

Cloud Saved

When you create tasks, making changes, etc. all of your things are saved in the system so when you log in next time all of your settings is up to date.

Features

Project Management

Create and manage all of your projects, with variables where you can attach other clients, configure new tasks for each of your projects. Never miss out on your projects anymore, keep it organized.

Tasks timers

When it is your passion, do you sometimes forget how much time you use on a client or a project? Now tasks timers can ease the process. Just insert the hours you have used on each task to get a complete overview.

Multi Language

Do you have an international team or is your first language NOT English? No problem. With our system you can choose between: Polish, Italian, French, Dutch, Russian, Spanish, Norwegian, Portuguese, Turkish and German.

Support

Contact

Our support team is available from 9:00 AM to 09.00 PM, and you can contact them on help@controltask.eu or +357 22008272 between monday-friday. We are located in Cyprus, so our timezone is Eastern European (GMT+2).

 Cancellation

If you for some unfortunate reason want to cancel your subscription at controltask.eu you can do it by yourself within the dashboard portal under “my account”, or you can contact help@controltask.eu. Please insert (your email + cancellation) in the subject of the email to make the process go faster

Refund

In regards to a refund if you was unsatisfied with the product, you can write a compliant for help@controltask.eu or give us a call +357 22008272 and explain why and we can figure out a solution which makes both parties happy.